We want to help everyone build their brands and identity online. scusiamo se questo pu causarti degli inconvenienti. para nos informar sobre o problema. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Happiness Officer at Strikingly esko. Collaborate with the team members on a daily basis and distribute the information accordingly to all appropriate parties. Quality and Speed. Onze Full Time Remote location_on Anywhere 9 months ago We're Looking for Rockstars! folder Telecommunications. They know how to ask questions and acknowledgewhen they don't know. Need help with Strikingly? How Strikingly Interviews For The Support Team. Be candid, constructive, and sincere. las molestias. The benefits of providing above-and-beyond customer support. Onze Were on top of it now, and Ill personally ping you when its been fixed. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie Interview. Keep the response times as low as you can. Si continas viendo este mensaje, 5 Lessons from Strikingly's Initial Interview - Medium Aydanos a proteger Glassdoor y demustranos que eres una persona real. 5 modules with19 sessions covering research, theory and practice in Positive Psychology, as well as management tools and assessements for organizations. Participating in testing and troubleshooting of product, and writing test cases with detailed test steps. Where the Customer Support Industry is Now. verdade. scusiamo se questo pu causarti degli inconvenienti. We end up with an organizational happiness plan, a tool to use in our daily lives and manage to convey the message in aclear and objective way. Strikingly Happiness Officer Interview Questions | Glassdoor Strikingly Happiness Officer Reviews | Glassdoor For our 24/7 live chat, the longest wait for a user to speak with one of our Officers is 28 seconds. I cant stand to be a puppet of someone elses show, especially if its someone that youre working for. Her main mission? You should have genuine excitement and passion for developing and analyzing large, complex data sets and converting them into the information/insights that drive key product and business decisions. Business Outlook. enva un correo electrnico a Adobe Analytics Essential Training Vizualizai toate cursurile Si continas recibiendo este mensaje, infrmanos del problema Lamentamos pelo inconveniente. To say that we use this daily, is an understatement. Strikingly lets you build a site & start selling immediately. And this is what they had to say about our Happiness Officer Team. Making Money Online | Earn $2.85-$3 Per Hour with Strikingly | Be a CHAT SUPPORT Happiness OfficerIn this video, we discussed about Strikingly. Through her experience (and tons of data), Madalena realized the number one reason for her clients' unhappiness and depression was related to labor issues - and found in her the urge to fix it. los inconvenientes que esto te pueda causar. Thank you Happiness Business School.Ricardo DizConsultant @ Noesis, I had been thinking about doing this certification for a long time, so in November 2020 I decided to enroll. How One Badass Reddit Post Produced 170 New Customers in under 3 Hours, Create Engaging Social Media Content: Tips and Tricks, Elevate Your Business via a Quality Brand Strategy, Starting an Online Retail Business in 2022, Ideal Ways to do YouTube Marketing for Business. And even then, a Happiness Officers backup will take over if no one is online within 10 seconds to respond. an. Thank you very much and see you soon! Strikinglys Happiness Officer team averages an email response at 8 minutes. As a Happiness Officer at Strikingly, I am the close connection between the clients and the developers, guiding the users to make their websites and answering any questions or concerns they have about their accounts, websites, and payments. verdade. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie ), Experience with standard design tools (Photoshop, Fireworks), Design and build new features from ground up: crafting UIs with front-end engineers and building backend systems with Ruby, Practice disciplined software engineering (e.g. Strikingly Reviews: What Is It Like to Work At Strikingly? pour nous faire part du problme. I really recommend this course!Ana Carolina BarrosProduct Owner @ Blip.pt. Vlkommen till Strikingly, dr tiotals miljoner mnniskor har byggt sina personliga webbplatser, fretagssidor, kreativa portfljer och mer. los inconvenientes que esto te pueda causar. automated testing, code reviews, and writing beautiful, pragmatic code. I applied online. message, please email Someone tags you in a Twitter post, praising your product: Like and comment Oh wow! This mindset has lead to some interesting interactions such as: Example #1: Users have asked where to find a job and asked the Happiness Officer Team to critique their resume/online portfolio. Work from home. Each sessioncontains one or more videos, presentation slides, science-based research sothat you can really back up your studies, self-assessment tools for you,exercises to use with teams or clients, and plenty of book suggestions. By continuing we assume you accept the use of cookies. Se continui a visualizzare Se continui a visualizzare naar If youre comfortable with it as well, please leave your phone number so I can walk you through this challenge youre having - step-by-step. Please enable Cookies and reload the page. Hey, this language version is currently in beta! I applied online. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Act as key point of contact for all QA aspects of releases and coordinating resources. Strikingly is lighter, faster and easier to use than Wix. Aydanos a proteger Glassdoor verificando que eres una persona real. Happiness Officer Strikingly aug. 2022 - Prezent 1 an. How to Build an Organisational Happiness Plan. This is an optional bonus and you can use it anytime. Weve mentioned before how going deeper, not wider in building a relationship with your audience, and providing above-and-beyond value to them, can be a major factor to the growth of your business. How would you write to your friend? Congratulations! I think they are just people who don't pay attention when they purchase something. Backed by Y Combinator (W13), SV Angel, Index Ventures, FundersClub, Innovation Works, and more. Application. message, please email Happiness Officer at Strikingly Calabarzon, Philippines. In this round, Genesis talks with the candidate to find out more about their customer service experience. Si continas recibiendo este mensaje, infrmanos del problema to let us know you're having trouble. Good or bad. You'll shape the human part of their Strikingly experience. To do a good job at this position, you need to have a holistic understanding of our product and user community. As stated by Allen: The interview process, as well as the onboarding training, is tough. 17 Salaries 32 Interviews 4 Benefits 2 Photos 19 Diversity Follow + Add a Review Employee Review See All Reviews ( 54) 5.0 Apr 9, 2021 Happiness officer Anonymous Contractor Current Contractor, less than 1 year Shanghai Nongchang Recommend CEO Approval Business Outlook Pros There is no bad things here Cons Good interview and friendly interviewers Please enable Cookies and reload the page. This is an online learning course divided into 5 modules, with a total of19 sessions. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Make sure that you ask unoffending and biased questions. Wenn You will learn the fundamentals about the Science of Happiness, stripping it down to the basis and understand how to promote meaningful and purposeful careers. And they will receive direct mentorship from the Happiness Officer Leadership, to become better (if not the best) at their role. Fr att vi gr det enkelt. Be positive and personal. Aydanos a proteger Glassdoor y demustranos que eres una persona real. Disculpa pour nous faire part du problme. -Gregory Ciotti. The way it is presented and given, gives us a huge motivation for not wanting to stop and above all we absorb it in an extremely simple and effective way. Ask us anything! Breaking Down Our Customer Support Training Process. . Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Please enable Cookies and reload the page. Your colleagues will thank you for that! Thinking thats the end goal. los inconvenientes que esto te pueda causar. One way to improve your SEO and increase traffic, for your entire website, is to include long tail keywords on your FAQ page. pour nous faire part du problme. They are given a room. Marielle D. . What is the essence of a Happiness Officer? Post it below in the comments! If you continue to see this Our mission is to give everyone the power to unleash their individuality. enviando un correo electrnico a Most brands spend THOUSANDS of hours, and dollars, looking to get more customers to use their product or service. We use tools & libraries like React, Angular, Webpack, and Karma. Strikingly Bilingual Happiness Officer Interview Questions Sharon Valdez is a Happiness Officer at Strikingly based in Belmont, California. Does the human being have the same predisposition for happiness? Her simple but very objective speech, made me want to be with my colleagues on a daily basis in a positive, assertive and more informed way.Teresa Flix Happiness Manager @ Cocoon Experience, The best time in the world is the one we invest in awakening our inner potential. Se continui a visualizzare ), but also your EQ (or emotional intelligence). Strikingly, Inc, Being a Happiness Officer is not just a Job its a Als u dit bericht blijft zien, stuur dan een e-mail Why? Congratulations!Daniela SousaBusiness Manager Talent Acquisition @Findhu. I would like to thank Happiness Business School for the Happiness Manager training. What gives you a strong sense of achievement and satisfaction? Madalena, her wonderful videos and all the material provided, represented authentic oxygen bubbles that added a lot of value to me. excuses voor het ongemak. Think about what kind of writing the key word or words call for. enva un correo electrnico a We can all admit that having a positive customer care experience, whether its offline or online, can heighten a persons perception of a business, brand, or service. Disculpa message, contactez-nous l'adresse Du kan skapa en vacker webbplats p ngra minuter utan ngra kodnings- eller designkunskaper! Please enable Cookies and reload the page. We will be glad to help, suggest and guide you at all times. Strikingly Happiness Officer Interview Questions | Glassdoor Strikingly Overview 54 Reviews -- Jobs 17 Salaries 32 Interviews 4 Benefits 2 Photos 19 Diversity + Add an Interview Strikingly Happiness Officer Interview Questions Updated Jan 31, 2023 Find Interviews To filter interviews, Sign In or Register. And Quicktimes New Audio Recording to record the audio over top of the screen recording. Please help us protect Glassdoor by verifying that you're a ), A solid foundation in computer science, with competencies in data structures, algorithms, and software design practices, Keen product sensibilities, with a desire to discover and fulfill the needs of users, Experience building highly interactive web applications, working up and down the stack, Strong understanding of database design and SQL, caching, and scalability, Experience in optimizing your code to the extreme, Experience in shipping high-volume production applications, Design and build new features from ground up: crafting UIs with designers and building mobile applications, Practice disciplined software engineering (e.g. Its never easy to be in talks with strangers, especially in a company that you dreamed to be a part of. The interview was okay, only a bunch of regular questions, document photo and contract signing. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de I had great pleasure in taking this course. excuses voor het ongemak. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie Lamentamos Wir entschuldigen uns fr die Umstnde. And in the end, here is what some of our users have to say about our Happiness Officers: A survey was even done by A Guide to Website Builders, who rated all the website builders and customer support currently out there. Why speed and quality of your customer support should be a top priority. Having completed the training on the International Day of Happiness, I couldn't be happier with this training that I hope willaccompany me in my professional life. enviando un correo electrnico a Can think about how a complex software product and brand like Strikingly behaves and feels like as a whole, and how users interact with it, Highly proficient in Photoshop, Fireworks, Illustrator, etc, Can pick up a pencil to draw up interfaces on the fly, You can code! Show us your awesome portfolio. Overview Connections 3. enviando un correo electrnico a Reality check: an interview is taking the two to tango. How does she find that out? Choosing Background Color Happiness Officer December 13, 2019 10:05 1 comment 4 votes Answered. We're a small team working internationally and based in Shanghai. Please enable Cookies and reload the page. We're still testing it out. How we find, hire, and manage our team of remote customer service reps, aka Happiness Officers, that are just as popular as the Strikingly product itself. I loved doing this course. We talked abo. Si vous continuez voir ce Its one thing to get new customers, but its another thing to KEEP them. Through her experience (and tons of data), Madalena realized the number one reason for her clients' unhappiness and depression was related to labor issues - and found in her the urge to fix it. las molestias. Postgres, MySQL and etc.). To create the best experience, we cut all distractions and get to the point. . Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. message, please email The rules of the game. Our mission goes beyond support. If you want to help us with the translation, let us know here! para informarnos de que tienes problemas. The best customer service should always be remarkable and focused on alleviating the users needs with quality of service and speed. ein Mensch und keine Maschine sind. I worked for Telstra, Australias largest mobile network for almost 5 years. If you continue to see this You, obviously, dont have to use these sample answers word for word - but you see what we did there. Happiness Officers - Full Time, Anywhere job $10 - RemoteHub Weve seen that there two other factors that are critical to customer support success: Going Above & Beyond + The Need for Speed. She knows that the candidate will not know the answers to ALL of these questions, but theyre looking for someone who can speak in a friendly tone, making sure to iterate to the user that they understand the situation, and that the candidate is aware of the parts they dont know. Got it! om ons te informeren over dit probleem. Learning product, understand the design of the feature and design test cases accordingly, especially be able to design end user scenarios. Its a bit of a long-tail effect, and a difficult one to measure at that. Wenn All rights reserved. This post aims to provide applicants a background of my own personal experience with Strikinglys initial interview and for those as well, who are about to take on the initial step of their job application process: During the initial interview, I was informed about how the work goes, salary rate and the company history. Theyre directed to Upwork and yes, we do critique their resume. With EQ in the forefront of every response. You should be a master of color, typography, and visual layout, and in a wide variety of visual styles, Strong understanding of UI/UX for the web, Strong product sense. We need more traffic! At this meeting, the team studies individual performances, as well as, the team as a whole. Focus on Officer Wellness: Importance of a Certified Wellness Coach See questions as a creative issue rather than a straightforward problem. Sharon Valdez's Phone Number and Email. ), Work closely with other engineers, designers, and marketers to ship an extraordinary product, Communicate closely with users, collect feedback/metrics, and rapidly iterate on product. And where you can start - even as a solopreneur today - in building a self-service resolution page that will not only help your audience, but support your business. For our 24/7 live chat, the longest wait for a user to speak with one of our Officers is 28 seconds. Disculpa All Star Customer Success: The One Part of Your Business Youve Been Neglecting. Aydanos a proteger Glassdoor y demustranos que eres una persona real. para nos informar sobre o problema. One of our favorite tools we use, to capture an image on our computer screen, is Snagit. Even being a Product Owner in an IT company and not being directly linked to the role of Happiness Manager, the first module 'The Science of Happiness' allowed me to change my mindset in my workplace in a very positive way. And even then, a Happiness Officer's backup will take over if no one is online within 10 seconds to respond. Marielle D. - Happiness Officer - Strikingly | LinkedIn Fast forward, youre now minutes prior the interview schedule. QUESTION. per informarci del problema. Its so inspiring and satisfying to know that youve assisted someone who has a disability, land a job at tech support. Example #2: A user was building a website for a charity, but didnt know how to raise funds. Posting this here for posterity. Can we reprogramme our brains so that they are the maximum enhancer of our happiness? Bringing the truth out will also leave an impression among the HRs that you have weaknesses or vulnerabilities that they can help you improve on. Become a specialist in linking head and heart in a company and learnhow to be in the arena implementing a happiness strategy through emotional salary initiatives, promotingpurposeful careers. (Mother Teresa of Calcutta). Wir entschuldigen uns fr die Umstnde. las molestias. In this very hard time we are living in, it was very important to acquire new tools to keep the team together and happy. Thank you so much for pointing out this hiccup in our system. But considering that the fastest way to lose a customer is through a single negative customer service interaction, its worth taking the time to think through a solid customer retention strategy -Spoken blog. Another screen recording tool, that is an all-in-one and increasingly growing in popularity, is Camtasia. para informarnos de que tienes problemas. Ci Aydanos a proteger Glassdoor y demustranos que eres una persona real. Interview thru phone, pretty fast but they dont really care about ur previous experience 3. Se continui a visualizzare Read More. questo messaggio, invia un'email all'indirizzo You saw an ad on Jora that Strikingly, a Shanghai-based webhosting company that simplifies clients websites, was looking for a Happiness Officer. Be flexible, grow, and learn fast in a startup environment, Solid understanding of HTML5/CSS3 standards and cross-browser/cross-device web compatibility, Very strong skills in object-oriented JavaScript, jQuery, DOM manipulation, Can implement HTML/CSS/JavaScript efficiently from mockups or wireframes, Can easily pick up new front-end libraries/frameworks, Bachelor's degree or above in a technical discipline, or equivalent experience, You know how to fully optimize your front-end code for speed and compatibility, Experience with front-end MV* frameworks (Vue.js, Angular, Knockout, Backbone, Ember, etc. The Happiness Officer Leaders, Allen & Genesis, interview candidates by recommendation only. Lamentamos pelo inconveniente. There, they can get help and support to fully handle the customers question. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de We are sorry for the inconvenience. scusiamo se questo pu causarti degli inconvenienti. And we add arrows, texts, and any other edits inside Google Docs. I recommend everyone to attend it, especially because it allows you to understand how to create an emotional impact at workin organizations. Kais Jawadi - Happiness Officer - Strikingly | LinkedIn to let us know you're having trouble. As our Happiness Officer, your core responsibility is to support users in creating and publishing their websites. 1. Over 86% of the 5000 people Microsoft surveyed expect brands and organizations to have a FAQ page [and Knowledge Base articles] on their website. Disculpa Make all users feel appreciated. Caso continue recebendo esta mensagem, Madalena is today the Founder of Happiness Business School & Sustainability Buiness School, Course Diretor of the MBA Organisational Happiness in Lisbon and a Corporate Happiness Expert & Consultant, with several certifications and executive training: Coaching, Business Coaching, Neuro-linguistic Programming,Chief Happiness Officer,Science of Happiness, Science of Well Being (Yale University), and Positive Psychiatry and Mental Health (University of Sydney). Look at each exam question to identify key words. My Answer: Im Lady. To clarify, Strikinglys Happiness Officers are essentially Customer Service Reps with a few special qualifications. And customers who encounter positive customer care experiences are nearly 3 times more likely to recommend a brand to others.